Anserve Management participates Nyack Hospital 5k
We are proud to announce that three of Anserves’ managers completed the recent Be Healthy Nyack Hospital 5k. Terry C (General Manager), Maureen C (Senior Manager), and Maureen L (Shift Manager) all...
View ArticleThe Benefits of a Local Answering Service
In the business world, phone calls are a very important means of communication. As companies go about the business of generating sales and trying to make profits, there may not be time to answer every...
View ArticleLet a Bilingual Call Center Handle Your Call Center Needs
One of the hallmarks of business is the core value of customer service. Perhaps the chief end of a company’s mission is to serve customers and make them happy. After all, without customer satisfaction,...
View ArticleCall Center in Spanish Services Built into Business Contingency Plans
Natural disasters like earthquakes, tornadoes and hurricanes disrupt business communications systems. In today’s global community, human caused disasters like computer errors, bandwidth usage that...
View ArticleImproving Patient Communications with Doctor Answering Services
If doctors only worked a regular nine-to-five schedule, they might not need to rely on doctor answering services, programs that make it possible for their patients, hospital administrators and other...
View ArticleA business answering service provides many solutions to small businesses
Every small business owner is aware of the importance of customer service. Unfortunately many of these individuals simply don’t have the resources to manage effectively the correspondence they receive...
View ArticleDoctor Answering Services & Telemedicine Solutions for Helping Physician...
With the rollout of the Affordable Care Act, millions of new patients will be entering the healthcare pool, thereby putting greater pressure on physician practices across the country. This means even...
View ArticleHow Healthcare Changes Will Impact Incoming Patient Communications in 2014
The Patient Protection and Affordable Care Act (PPACA) is just the most obvious of many changes that will impact healthcare settings in many ways in 2014. One major way that PPACA will impact...
View ArticleBusiness Answering Services Improve Property Management Communications in 2014
Prompt and knowledgeable communications is the life blood of property management. As such, it will likely be a key driver of tenant retention and attraction in the New Year. There are a number of...
View ArticleBalancing a Fulltime Job and a Startup Businesswith a Telephone Answering...
Today, economic necessity and the desire for greater control over time and finances are leading millions to start their own business. Unfortunately, the demands on time for those working a fulltime job...
View ArticleHow Medical Group Practices Can Thrive With a Doctor Answering Service in the...
Despite the extension, the recent approach of the Affordable Care Act signup deadline revealed the challenges in communicating with millions of new patients entering the healthcare continuum. This is...
View ArticleA Telephone Answering Service As part of Disaster Planning
While homes have been the focus of much of the seemingly increasing natural disasters of the last few years, businesses have certainly been hard hit as well. In the aftermath of floods, fires,...
View ArticleHow a Doctor Answering Service Can Keep Patients Informed
Today, more and more people are entering the healthcare continuum due to a variety of reasons including recent healthcare legislation and an aging baby boomer population among others. Consequently,...
View ArticleRetaining Customers with a Business Phone Answering Service
By now, most business owners are aware of the statistic that shows the cost of gaining a new customer is ten times that of keeping a current customer. Unfortunately for many businesses, inadequate...
View ArticleHow a Live Answering Service Can Increase Sales
Although every business owner is aware of the statistics on the difficulty of acquiring a new customer verses keeping an existing one, few are engaging solutions that can keep customers and increase...
View Article3 Ways a Medical Answering Service Benefits the New Coordinated Healthcare...
The always evolving Medicaid landscape as well as the implementation of healthcare legislation such as the Affordable Care Act are changing the healthcare continuum at all levels. Among these changes...
View ArticleHow Hospital Answering Services Can Affect Disaster Preparedness and Patient...
New Jersey is no stranger to man-made and natural disasters such as Hurricane Sandy, which had a devastating effect in many areas. Hospitals and health systems throughout the state as well as across...
View ArticleHow a Real Estate Answering Service and Property Management Answering Service...
real estate as well as in property management, converting a sales lead often comes down to prompt communication. In order to increase this conversion margin, these companies must have an aggressive...
View ArticleHow Having an Answering Service for Small Business During the Holidays Helps...
The approaching holiday season is not only the busiest time of year for businesses it is the most crucial time of year in terms of the bottom line. Being busy in the last quarter is not the exclusive...
View ArticleHow a Phone Answering Service Can Make Text Messaging Safe and Viable for...
As more physicians turn to text messaging as a preferred method of communication with colleagues and patients, the age old problems of patient privacy as well as accessibility to the physician are best...
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